Smile!

I attended the local Friday networking coffee this week. What I saw there prompted this post.

There were two different people there. They represented the same company. They were both well dressed and successful looking. They were neat and well-groomed. Both had information about their business and services and spoke well about what they could offer. And so I expected any leads that came from this meeting would be shared between the two of them, all things being equal. Not so. As I was leaving, I noticed several people clustered around one of the people. The other one was off to the side of the room - alone.

While I was driving home I thought about this. What made the one person more attractive and approachable than the other? Granted one was male and one was female. But that should not have made a difference. In fact if it did, it should have caused the opposite reaction. Because the male who was standing alone was HOT! And the woman who had drawn the crowd was just an ordinary middle-aged woman. And yet even I had to admit that if I was in the market for their services I would probably have approached the woman. I thought about it some more. Why? What was different about her? Then it hit me.

When the gentleman stood up to talk about his business, he presented all of the facts about his company and how he could be of service to us. He listed all the benefits of doing business with him and why we should contact him immediately. He was very serious and straightforward, passing out business cards and pamphlets about his company, dressed in his suit and tie and looking very polished and professional.

A little bit later it was the woman's turn. She stood up also. She was dressed in a simple suit and like her predecessor, had all of the facts and figures about her business to share with us. She also handed out business cards and pamphlets and acknowledged her fellow business person had already said just about everything there was to say about the company. And then she smiled. And it lit up her whole face. It was one of the most warm and welcoming smiles I've seen. It just drew you in. It made you feel like she really cared about your needs and wanted to get to know you better. And that, I think, was the difference. The gentleman had all the knowledge and ability that the woman had. But he never smiled. I never felt like he really connected with me and I'm guessing that none of the other networkers did either.

When I got home, I did some research on how smiling affects your business interactions and everything I found just validated what I was thinking.

The articles said that smiling raises your confidence. When you are looking for someone to do business with, don't you want someone who is confident in their abilities? Sure you do. A smile conveys that self-confidence without being arrogant. Another article said that smiling instantly makes you more attractive. Who doesn't want to be more attractive? Admit it, when someone is smiling, aren't you drawn in? Don't you enjoy that person's company more? Of course you do! We all do.

So my business advice for this week is very simple. SMILE! Go ahead. SMILE! I've read that you can't fake a smile so if you just do it, even when you don't feel like it, it's bound to change your attitude. And we just read that it will make you more confident and attractive. So do it again. SMILE! Doesn't that feel good? Now that you know how good smiling is for you and your business, I want you to practice smiling every day. In fact, one of the articles I read said that if you practice smiling and thinking positive thoughts or repeating affirmations at least six times a day, it will have a huge positive impact on your life. What are you waiting for? SMILE!

The Four Stages of Your Business Life

I was speaking with a member of my team last night. She was one of the first to join my network marketing downline and she went after it with all she had. Before long, she was making more money than I was! Last night, she called to tell me she had hit a slump and she thought maybe she had taken this business as far as it could go. Of course, she is wrong. She has just hit that stage in her business life that I call the "dry spell."

If you have been in any kind of business of your own then you know what I'm talking about. You will go through stages while you get things up and running and then find your equilibrium. There are typically four stages to the life of any business and what you do during each of them can dramatically impact the life of your business.

The first is the "new business excitement" stage. You have just joined a great opportunity or launched your first product or put up your first site and you are jazzed! You are have the best deal out there and you are going to whip the world. You are going to make so much money that no one will even believe you when you tell them. You are full of energy and new ideas and can't wait to do them all. Unfortunately, that's the problem at this stage. You may have a tendency to scatter your time and resources among so many different things that nothing gets accomplished and you get discouraged. You are so busy building your business that you forget about the rest of your life. As resources dwindle and energy drops, you begin to worry more and more about your decisions until - you quit, thinking your business idea was a bad one or the network marketing opportunity was just a scam.

How to you make it through this stage? Focus. If you have joined a network marketing business, concentrate on finding customers for your products and team members for your downline. Decide how many prospects you can talk to effectively each day. That's your goal. If you don't gain a customer or recruit a team member that day, don't keep pushing out of desperation. Panic shows! Just set it aside and start fresh tomorrow. And don't spend all your money buying the videos or trying the products or going to the meetings. You will need to budget for these things while you grow your business. When I first joined Fortune Hi-Tech Marketing, it was just a few months before the annual meeting. Everyone was talking about it and asking me if I was planning to attend. I almost got caught up in all of the excitement and was just about to spend LOTS of money on plane fare and hotel rooms when someone in my upline stopped me. He asked me how much money I was making and I told him I had just started. Then he said if I wasn't making enough from my business to pay for my trip, I should reconsider. There were probably other more important uses for that money and my time could probably be better spent at home building my business. It made sense, so while everyone else was in Las Vegas, I stayed home and recruited enough people to promote myself to the next level.

Stage two is the "dry spell." You have been working as hard as you can and yet you just aren't growing like you did in the beginning. You have run out of people to tell about your business opportunity. The initial excitement for your product has worn off. Your site just isn't getting the hits it used to. You're wondering "does this thing really work?" Don't panic. This just means it may be time for some changes. If you are in network marketing, it may be time to stop concentrate on building your own downline and focus on helping your team build their businesses. After all, if they are successful, it impacts you as well. Or perhaps it's time to look at some new marketing techniques or different markets for your products. Now is the time to learn some new ways to do things. Talk to your mentor. Read some of the books and newsletters published by the experts in your field. Brainstorm. And then make the changes necessary to move you past this stage.

Stage three is the "Wow - maybe this REALLY does work stage." You made it through stages one and two and you are seeing your business gain some new life. You feel a sense of hope that perhaps you can make this happen after all. You have new energy and a new outlook and a new optimism. Keep it going by concentrating on doing the things that helped you make it this far to begin with. This is where you want to really take a look at what held you back and what moved you forward. Discard the actions that limited you and focus on those that help you grow.

The last stage is the "I DID it!" stage. Your business is flourishing. You are making money. You have learned to balance your business life with your personal life. Don't lose it by becoming complacent. Always keep learning. No matter how long you been in business, there is still something you can learn. Always stick to the basic plan that got you here in the first place. When things slow down, take a good look at what's happening and don't be afraid to make changes if necessary.

You can do this. Look at me. Just when I was thinking about retirement and wondering how I was going to afford it, a whole new world opened up for me! I'm doing things with my business now that just a few months ago I would not have dreamed of. And it's all because I refocused my resources, listened to the experts, made some changes to my business plan, and DID it!

Build A Team of Experts

My husband and I are getting ready to file our taxes and as usual, the discussion comes up - do we need to make some changes for next year? As business owners, we are faced with the fact that we make all the decisions concerning our business. The choices are endless! Is it time to incorporate? If so, should I become an LLC or is an S Corporation better?

Should I let Dearl talk me into using the Blackberry he bought me for Christmas (which is still in the box) or stick with my trusty system of Day Planner and Post-It notes?

Where should I focus my marketing this year? With all of the dire warnings about the economy, will some methods work better than others?

We desperately need a new computer. I want another PC. Dearl wants a Mac. Who is right?

Is it time to hire an assistant? If so, should we use a virtual service or actually hire someone to come to our office?

Decisions, decisions, decisions. AAAGGGHHH!!! It's enough to make you crazy! Especially when the wrong choice can have drastic consequences for your business.

If you are lying awake at night struggling with the answers to these or other business questions, it's time to build yourself a team. My team consists of personal friends and professional acquaintences whose advice I trust. I simply need to pick up the phone or dash off a quick email or text message for all of the support and answers I need.

To build your team, simply make a list of all the questions you have. List all of the professional services you need or may need in the future. Then start thinking of all the people you know that can fill one or more of these needs or answer one or more of your questions. My team consists of my accountant (I hate numbers!), a lawyer (always good to have someone whose up to speed on legalities), my daughter the computer geek, my friend Ken the marketing guru, and my friend Karin who is also an entrepreneur and is a good one to turn to when I have questions about communication. (She's the one who keeps me from blasting off emails I may regret later!). I also have friends who keep me up to date with the latest Alzheimer's research and the current services available for my dad (they work for the area Agency on Aging), a nurse and a holisitc health practioner that provide me with the latest health news (Dearl's heart), and two grandchildren who remind me when I'm not taking enough time for the important things in life ("Nee-Nee, why haven't you been by to see us lately? We miss you!")

How do you find the people for your team? You probably already know many of them so just ask. Tell them you are forming a team of advisors for your business and would like them to be part of it. Lay out the ground rules for their participation such as how to contact them, when to contact them, will they be compensated for their services, etc. Once you have them in place, ask them for referrals to people who may fill other needs for you. If they can't make any recommendations, then get out and network. I met my lawyer through the Girl Scouts and the nurse at a women's networking luncheon. And I have a whole network of internet marketers I can turn to for advice just from attending the jvAlert events. And of course, there is the wonderful group of ladies that make up the Baby Boomer Divas. They are a never ending source of support and advice!

"Solopreneur" - it's just a word. It doesn't mean you have to go through the business experience alone. Build your team. Use your team. And one day when someone who is just starting out on their own asks you to be on their team, remember where you came from and say yes!

P.S. The general consensus from my team of experts has been to ditch the Day Planner, burn the Post-It notes, and USE THE BLACKBERRY. I'm not sure I'm ready for this, but I trust their advice so here goes. Wish me luck!

Give It Just a Little Bit More....

What's the difference between the very successful business person and the mediocre one? The successful ones always give just a little bit more. That little bit of extra effort can separate the superstars from the rest of the pack. They make that one more sales call, the extra follow-up call. They do the presentation when they wish they were out with their friends. They never forget the thank you note or the birthday card. They give their clients and customers the extra attention that says "you're special" and turns prospects into buyers and buyers into loyal customers.

Ask yourself today - what little bit extra can you do that will take your business to the top?

What's Your Point?

I took a couple of business prospects to a presentation last Monday. The prospects were eager to see the business, the speaker had been part of our team for several years, he was making great money and was very successful. And yet neither of my prospects joined my team. Why? Because I hate to admit it, but even I got lost during the presentation and I already knew how it worked. And the presentation I said would be 30 minutes long wound up being almost 90 minutes in length. By the time it was all over, my guests wanted nothing more than to bolt for the door and head for home.

Why do most people want to use twelve words when two will do? And what makes them think we are interested in every incident in their lives? The stories may be funny to some people, but when you're trying to get your point across, less is definitely more. Rambling, drawn out presentations only lose everybody trying to listen.

When making a presentation or sharing your business with a prospective client, get to the point quickly. You'll hold your listener's attention much more effectively. Since most people think faster than they speak or listen, if you start to ramble, their thoughts will wander to other things. And you want their attention focused on what you have to say. If you are dealing with a younger person, it's especially critical. It has been scientifically proven that younger people have much shorter attention spans. Their brains are used to processing short bursts of information. These products of the computer and video game era aren't going to sit still for your epic presentation. So lay out your bottom line quickly and succcintly. The Gettysburg Address is 272 words - a mere 10 sentences long. And yet it is regarded as one of the most greatest speeches in history.

How can you become better at making a presentation? Preparation and practice. First, listen to some speakers you like and who capture their audience's attention. Observe other business presentations and note what kept your focused and what caused your mind to wander. Then prepare your own presentation. Make an outline of points you want to make to help keep you on track, but don't write the entire presentation. You'll be too tempted to just read it and that' another no-n0.

Now the most important part - PRACTICE! Give your presentation to your family, your friends, your colleagues - anyone who will listen and give you constructive criticism. Rehearse until you feel completely comfortable. If possible, tape yourself so you can hear and see for yourself how look and sound.

Don't let poor presentations skills cost you business. Keep it short, keep it pertinent, make it interesting, and PRACTICE!